Several owners have encountered
problems with Conti Trac tyres, especially those fitted to 1996-1998
Defenders. The problems experienced are related to cracking side walls and
tread and faster than expected wear. These problems are widespread and
recognised by Continental who have replaced most of the affected tyres
upon inspection. However since no official announcement
was made regarding
this problem several owners are unaware of the situation.
Latest information seems to indicate that
even the improved "ribbed type" Conti A/Ts are prone to cracking
and disintegration.
This problem was apparently
fixed
during 1999 by changing the rubber compound in the tyres and strengthening
the side walls. The improved tyres are recognisable by the ribbing on the
sidewall. If you are unhappy with your Conti
Tracs then you should take the
matter up with your closest Continental Customer Service Centre. The two
main ones are the factory in Port Elizabeth and the centre in Germiston
Gauteng. You will need to call them and pay them a visit upon which they
will inspect your tyres and deliver a verdict.
Should your complaint be justified you will
receive a refunded voucher based on the amount
of life left over. If you still have more than
half the tread left and the tyres have been
properly cared for you should receive a full
refund on the tyres
Response from Continental
10
October 2001
Dear
Brain and Allan Cotton
Thank
you for a very informative website and all the good things that go with
it.
I however have a few qualms relating to some of the description comments
you have made related to both Continental and General Branded tyres under
your tyres and treads section.
A statement is made relating to the 235/85R16C Conti Trac about it being
“notorious for cracking up after very few Km’s”
This
complaint was rectified in early 2000 and no such occurrences are evident
there after. Can this statement be rectified as soon as possible?
It
must also be noted that Continental Tyres S.A. supply 100% Original
Equipment fitment to the Defender and making such a statement does
Not
put Ford and Land Rover in a very good light in
South
Africa
.
Best
Regards
Dustine Gascoyne
Head of Product Management
Continental Tyres S.A.
How ever the problems seemed to
continue, see below. A google search on the topic will
also yield some results of a Contitrac tyre recall in
the USA in 2011 for a similar problem.
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